How do I know if my laptop is able to have RAM upgraded acer a115-31-c6xm.

Terenc3
Terenc3 Member Posts: 2 New User
edited April 2022 in Aspire Laptops
Hello there, I own an acer a115-31-c6xm.
I opened it up to see if it had a spare ram slot and it does... I purchased an 8gb stick but upon installation my computer wouldn't boot.
So I went back to the store that I bought my ram from and the guy who worked there tried several sticks in my computer, but each time the computer wouldn't boot.
Is the ram slot on these computers just a dead slot? Or am I totally missing something? Bios settings? I'm pretty much stumped.

any feedback would be greatly appreciated!

{Thread was edited to add model name to the title}


Answers

  • JackE
    JackE ACE Posts: 44,871 Trailblazer
    Sorry no. Maximum RAM is 4GB. The mainboard was available either as non-replaceable soldered 4GB RAM or as replaceable 4GB RAM. Your mainboard has 4GB soldered RAM. It is neither replaceable nor expandable.

    Jack E/NJ

  • Terenc3
    Terenc3 Member Posts: 2 New User
    So what’s the purpose of the extra slot? Weird
  • JackE
    JackE ACE Posts: 44,871 Trailblazer
    This mainboard form factor is also used in a similar higher-end a315 model that has different chips that allow up to 8GB. Saves production costs using essentially the same mainboard in both models..

    Jack E/NJ