Audio gets weird on my acer aspire 3 [A315-42-R7R0]

HebesBrutus
HebesBrutus Member Posts: 4 New User
idk how to call the thing that's happening, but sometimes audio in my laptop gets crunchy [no matter if I'm using headphones or speakers], makes popping sounds and overall sounds like through a bad phone call, windows troubleshooter only says to disable audio enhacements which only solves this temporarily, I bought this laptop in november and this only started happening about a week ago.
can this be fixed with a driver update/reinstall? if so, what driver would that be?

Best Answer

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    Answer ✓
    HebesBrutus

    Try windows x 
    Go to device manager - Go to sound video and game controllers.  Expand it 
    Uninstall the sound driver from device manager.  Please uninstall all the items below the sound video and game controllers. Restart the computer.  It should work fine.. 

    If it is still not working 
    Uninstall the sound driver from device manager 
    Dont restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the sound driver 

    It should work fine.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

Answers

  • JackE
    JackE ACE Posts: 44,871 Trailblazer
    >>>this only started happening about a week ago.>>>

    Open Control Panel. Search 'restore point'. Click 'create a restore point' in left pane. If System Protection is turned on in the box that pops up, click System Restore button. Click next. Do you see an automatic restore point with a date stamp from about a week ago?

    Jack E/NJ

  • HebesBrutus
    HebesBrutus Member Posts: 4 New User
    JackE said:
    >>>this only started happening about a week ago.>>>

    Open Control Panel. Search 'restore point'. Click 'create a restore point' in left pane. If System Protection is turned on in the box that pops up, click System Restore button. Click next. Do you see an automatic restore point with a date stamp from about a week ago?
    yeah I see a couple captioned as windows module instalators [may be different, i'm translating since my windows is in polish] and one as an automatic restore point, the 2nd one also captioned as system
  • JackE
    JackE ACE Posts: 44,871 Trailblazer
    You can then try the restore point date immediately before the issue started.

    Jack E/NJ

  • HebesBrutus
    HebesBrutus Member Posts: 4 New User
    JackE said:
    You can then try the restore point date immediately before the issue started.
    yeah i just did and it broke my apps lol I'll reverse it and just try to install the drivers manually i think
  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    Answer ✓
    HebesBrutus

    Try windows x 
    Go to device manager - Go to sound video and game controllers.  Expand it 
    Uninstall the sound driver from device manager.  Please uninstall all the items below the sound video and game controllers. Restart the computer.  It should work fine.. 

    If it is still not working 
    Uninstall the sound driver from device manager 
    Dont restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the sound driver 

    It should work fine.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • HebesBrutus
    HebesBrutus Member Posts: 4 New User
    HebesBrutus

    Try windows x 
    Go to device manager - Go to sound video and game controllers.  Expand it 
    Uninstall the sound driver from device manager.  Please uninstall all the items below the sound video and game controllers. Restart the computer.  It should work fine.. 

    If it is still not working 
    Uninstall the sound driver from device manager 
    Dont restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the sound driver 

    It should work fine.

    this helped! thank you so much <3
  • JackE
    JackE ACE Posts: 44,871 Trailblazer
    Thanks for reporting back, :)

    Jack E/NJ