acer a515-52g-75xi does not work and have black screen

halloo77
halloo77 Member Posts: 13

Tinkerer

edited November 2022 in Aspire Laptops
my laptop acer a515-52g-75xi does not work come with black screen 

[Edited the thread to add model name to the title and issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,064 Trailblazer
    halloo77 said:
    my laptop acer a515-52g-75xi does not work come with black screen 

    “Black Screen” could be numerous things like, your screen is faulty, screens backlight fault which you need to look if there is any slight image in the background and on the screen (best is to look in a low light area) or its an internal power/charging issues or a charger battery issues, there are many aspects to a “Black Screen” so give us exactly what is happening as just saying Black Screen means nothing!  Best is to send it to Acer or have the laptop checked by an experienced tech in your area.


  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @halloo77,

    Try to do power drain,


    1. Shutdown the unit.
    2. Unplug the cables connected to the unit.

    3. At bottom of the unit there will be a small tiny pin hole with a battery symbol close to it. Take a pin or a paper clip insert into it you feels like pressing a button hold it for 20-30 seconds. 

  • halloo77
    halloo77 Member Posts: 13

    Tinkerer

    hallo

    i have  aspire 5 a515-52g-75xj, i update bios from ver 1.14 to 1.16 after reboot i'l got BSOD with "INACCESSIBLE BOOT DEVICE" ...

    i need easy way to downgrade from bios 1.16 to 1.14 again ??

  • @halloo77


    I am really sorry for the inconvenience..  Let us do the basic steps first..


    Doing the power drain and bios defaults will really help. Kindly follow the steps given below:


    Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, you can find a pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer. Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.


    If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery. Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door. Just below that you can find a latch. If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

     

    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.  Hold the power button for 1 minute. After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.


    Connect all the cables back and restart the computer.  


    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear. Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.  

     

    It might also be the issue with battery, charger or power outlet.  Try to use the charger in a different room on a different power outlet. Try to bypass the surge protector and connect it directly to power outlet.  Try to use an alternative charger if possible.  Try to turn on the computer without the charger and check it ( as long as the battery is not drained out )  


    Try windows x 

    go to device manager 

    expand Battery

    right click on all the items below battery – uninstall 

    Restart the computer 

     

    It should work fine.. 

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