My laptop, Swift 3 314-57, fan isn't working.

Russel0813
Russel0813 Member Posts: 1 New User
edited April 2022 in Swift and Spin Series
When I turn the laptop on the fan will constantly go on and off every second. Also, when on charge, the laptop will get very hot and the fan will still be going on and off. I tried using Solidworks and playing valorant but couldn't because after a few minutes the laptop would be extremely hot as the fan wasn't doing anything. 

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Answers

  • billsey
    billsey ACE Posts: 34,944 Trailblazer
    The fan speed is modulated to try and hold a CPU temperature. They use a truth table to set fan speeds, so the steps between speeds are abrupt, especially at the lower speeds (for instance it might go from all the way off to half of maximum at a specific CPU temp, the drop back to off with a lower temp). If there is anything causing an off behavior I'd look at the cooling. Maybe they did a bad thermal paste job when assembling at the factory...
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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
    Hi @Russel0813,

    Contact acer tech support,

    https://www.acer.com/ac/en/US/content/service-contact


    OR book the unit for repair service,

    https://customerselfcare.acer.com/CS2/#/