Acer Aspire 5 A515-56T-7242 - problem with overheating

VV55
VV55 Member Posts: 3 New User
I have an Acer Aspire 5 A515-56T-7242 and it's overheating . Could someone get back to me and let me know why is this happening and if there is an easy fix for this issue or I should return the laptop?
I will appreciate if someone from Acer will get back to me ASAP .

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    How do you know it's overheating?

    Jack E/NJ

  • VV55
    VV55 Member Posts: 3 New User
    I can feel it with my hand , the bottom side of the laptop it's very hot , also sometimes when I try to open some of the folders the screen freezes , and does not open the folders
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    If you've had the laptop for more than a few months, try alternately vacuuming the air intake port and blow air through the air exchaust port on the bottom to try to dislodge dust and debris which can accumulate on the fan and heatsink.


    Jack E/NJ