My Nitro AN515-54 series laptop is black screen

Thefattywhale
Thefattywhale Member Posts: 1 New User
My laptop won’t display anything, when I turn it on it does not even show the acer logo. When I unplug it/plug it in it makes the regular sound. I have tried multiple different HDMI cables, unplugging the battery and any other solutions I could find. Please help

Answers

  • Jeyam
    Jeyam Member Posts: 348 Seasoned Practitioner WiFi Icon

    Hi @ Thefattywhale 

    1. Click Advanced options then Troubleshoot.
    2. From here go to Advanced options > Startup Settings > Restart.
    3. Select option 4, Enable Safe Mode.
    4. Wait for Windows Safe Mode to start.
    5. Once booted, press Windows + X.
    6. In the Quick Link menu select Device Manager.