acer swift 3 model n17w7 wont power up

Geoman85
Geoman85 Member Posts: 7 New User
edited April 2022 in Swift and Spin Series
ACER SWIFT WON"T TURN ON

Ive already reset battery taken battery out for a hour taken out cmos battery held the reset held power. plugged it all back in .  the battery is charged and the charger is putting out power as well.    ive multi metered some circuits and they are getting power not all but some........   What else can I do or check with multi to see whats next

Best Answer

  • JackE
    JackE ACE Posts: 45,178 Trailblazer
    Answer ✓
    Battery packs are commodity items of similar quality re-labelled by many vendors. Simply google search sf314-41 battery.. If you're in the US, Amazon, BattDepot, Walmart are fairly reliable. About $55usd


    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 45,178 Trailblazer
    Did this happen suddenly for no apparent reason?

    Jack E/NJ

  • Geoman85
    Geoman85 Member Posts: 7 New User
    I was installing ubuntu. It was near done im am fairly sure. It went to a cmd looking page filled up with script.   Walked away when i came back it was off and hasn't responded since

  • JackE
    JackE ACE Posts: 45,178 Trailblazer
    With the laptop fully assembled, does battery charge LED light up blinking orange, steady orange or steady blue plugged in?

    Jack E/NJ

  • Geoman85
    Geoman85 Member Posts: 7 New User
    Neither. It was dead for quite a while before I charged it and attempted to install Linux. Also a thing to note is my m.2 hard drive was not showing I ordered a new one that will be here in a few days. even without it I ran ubuntu of usb just fine. I planned to run it via usb. Unfortunately last second theory was that possibly Linux would be able to see the drive maybe. Thats when i tried the full install and problems ensued 
  • JackE
    JackE ACE Posts: 45,178 Trailblazer
    >>>the battery is charged and the charger is putting out power as well. >>>I was installing ubuntu. It was near done im am fairly sure. It went to a cmd looking page filled up with script.   Walked away when i came back it was off and hasn't responded since>>>

    I'm not sure how you're determining the battery is charged. This cannot be done with a simple voltmeter since an internal charge regulator and sensor inside the pack should be evaluated by the operating system. The battery pack can still read close to full open circuit voltage but have almost no remaining charge capacity to deliver amps (x volts) needed to power the laptop. If the battery was allowed to drain below a critical charge level of about 4-5% when you walked away, it may not be recoverable. I suggest putting it all back together and keep it on charge for at least 24  hours without trying to turn it on to see if the battery charge LED lights up again.


    Jack E/NJ

  • Geoman85
    Geoman85 Member Posts: 7 New User
    I am sure its charged because before I tried to do the install I had it plugged in for a day it took a long time for the flashing orange to go to solid orange. I do believe it went green before i did the install.  I know it had stopped flashing orange.    I will plug it in for a day but before when i plugged it in the light would come on flashing or otherwise.

  • Geoman85
    Geoman85 Member Posts: 7 New User
    Thank you for being so patient with all us noobs. Really solid support that is organized and straight to it. Even including highlighted pictures, diagrams, part numbers when needed or to simplify for user.  I have been saved by you before a few times when others had asked the original questions. Awesome work I appreciate it a lot. Even if i bricked my comp!
  • JackE
    JackE ACE Posts: 45,178 Trailblazer
    May not be bricked? Flashing orange battery LED may indicate a bad battery even if it eventually turns steady blue.

    Jack E/NJ

  • Geoman85
    Geoman85 Member Posts: 7 New User
    Any idea's where to get one with a solid return policy just in case?

  • JackE
    JackE ACE Posts: 45,178 Trailblazer
    Just in case of what? Is it bricked or not? Is fixed or not? We really can't tell if the earlier suggestion to leave it on extended charge worked or not??

    Jack E/NJ

  • Geoman85
    Geoman85 Member Posts: 7 New User
    Just in case it doesn't take a charge or come back on and I buy a battery.   I will let you know how it responds.   I have been bouncing around for work the last couple days.  I should know by the weekend.  I'll be in touch either way.
  • JackE
    JackE ACE Posts: 45,178 Trailblazer
    Answer ✓
    Battery packs are commodity items of similar quality re-labelled by many vendors. Simply google search sf314-41 battery.. If you're in the US, Amazon, BattDepot, Walmart are fairly reliable. About $55usd


    Jack E/NJ

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