MIC MUTED AN515-56.

Mr_No_Stripe
Mr_No_Stripe Member Posts: 1 New User
edited April 2022 in Nitro Gaming
I have a brand new, 2 days old, AN515-56.
Straight out of the box, I have not been able to get the onboard microphone to work.
In System/Sound/Properties, the Input Settings for the Microphone Array show it as muted.  Click the unmute button in the settings, of the keyboard do nothing.
The device driver is running the latest available.
The microphone icon in taskbar will appear when Apps that can use it are detected.
Testing the mic, returns 0% result.
Running diagnostics returns a result of it is muted and cannot be fixed.

I can not see any other way of getting this to work.

Any idea?

{ edited the title to add model name } 

Answers