Acer one z1402 Integrated Camera accidentally uninstalled in device manager.

Nakkins
Nakkins Member Posts: 2 New User
Hello, I hope you can help me fix my problem. Apparently, I accidentally uninstalled my camera on the device manager. What happened is, I tried using an external webcam on my laptop and use the snapcam app. After using it, I decided to remove the external webcam and uninstall the snapcam but apparently what I uninstalled is the built in camera registered on my device manager. I tried looking for the camera drivers to acer website but the said driver was not included on the download list. Now the camera is not detected on my laptop. I tried several solutions I found on the internet but nothing works. There are 2 things I haven't tried yet. 1st is to install the integrated camera driver (since I cannot find the right driver for the camera) and 2nd is to reformat my laptop.

LAPTOP: Acer one z1402

{ edited the title to add model name } 

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 3,763 Pathfinder
    @Nakkins do you see any yellow triangles in device manager?
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Nakkins
    Nakkins Member Posts: 2 New User
    AnhEZ28 said:
    @Nakkins do you see any yellow triangles in device manager?
    There's no yellow triangle on the device manager.
    Tried several steps to resolve the issue:
    1. reboot the laptop
    2. checked the camera settings on the privacy section (on)
    3. checked update drivers on windows update (no driver update found)
    4. show hidden device
    5. tried to toggle the camera fn button
    6. add legacy device manually
    7. tried to edit the registry "EnableFrameServerMode" value: 0

    And the camera still not detected.