AN515-57-53sb Lagging when unplugging charger

bunbunny
bunbunny Member Posts: 1 New User
edited April 2022 in Nitro Gaming
Good day!

I own AN515-57-53sb and was bought recently (2 months ago).  

Just 8 days after the purchase, I have experienced flickering display where it shows a white screen and some colored vertical lines. This happens randomly and at a short period of time. It happened 4 times already since.

Then recently, I have experienced lagging on display and distorted audio when unplugging my charger. I have contacted Acer for technical support and the solution they have suggested worked (display and audio back to normal when unplugging the charger) but just a while ago, the problem happened again. This time the audio is normal while the screen lags.

Any solution to this problem? Thanks in advance.

(Thread was edited to add model name to the title)





Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,689 Pathfinder
    @bunbunny it is better to contact Acer if they can provide the warranty for you.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!