Acer Predator Helios 300 PH317-53 DNS Server problem

DacianL
DacianL Member Posts: 5 New User
Hello all, i have brought a used PH317-53 from a friend of mine but this laptop drive me nuts. It have a constant DNS server problem. Chrome and Edge have almost constant Aw Snap error  or error 105. Steam have the same problem , sometimes give also code error 105. Sometimes on online games when they need to show the info in the start menu also doesnt show nothing , gives dns error. In online gaming works flawless, ping is low and conexion is stable. Firefox works well, but everytime i use Chrome , alot of time i get Aw Snap error . Even if o dont scroll after 10-20 sec on the same page , only reading he pop "Aw Snap". I reinstalled the windows 10 , the same , installed windows 11, same, all drivers are up to date , bios, same, i disabled wifi card and ethernet card and inserted an usb wifi adapter gets the same problem. The problem is there  on ethernet and wifi. i changed the  the connexion from my house router to my phone internet. still the same. Flushed dns , i have put dns manualy  and still the same problem. I really have no clue anymore. Help. Hardware problem?  Thank you!  

Answers

  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    Chrome & its offspring Edge are notorious browser memory pigs.  Try FireFox to see what happens.

    Jack E/NJ

  • Jeyam
    Jeyam Member Posts: 348 Seasoned Practitioner WiFi Icon

    Hi@DacianL

    Have you tried either google dns or open dns address? If not, go to Network and Internet, change adapter options, right click your WiFi and select properties, highlight Internet Protocol Version 4 and select Properties, change the DNS address with either Open DNS or Google DNS.


  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    Chrome & its offspring Edge are notorious browser memory pigs.  Try FireFox to see what happens.

    Jack E/NJ

  • DacianL
    DacianL Member Posts: 5 New User
    JackE said:
    Chrome & its offspring Edge are notorious browser memory pigs.  Try FireFox to see what happens.

    Hi and thx for post! I dont like firefiox , chrome and edge is still better even if he gets abit more resources!
  • DacianL
    DacianL Member Posts: 5 New User
    Jeyam said:

    Hi@DacianL

    Have you tried either google dns or open dns address? If not, go to Network and Internet, change adapter options, right click your WiFi and select properties, highlight Internet Protocol Version 4 and select Properties, change the DNS address with either Open DNS or Google DNS.



    Hello, yes , i have tried and dont change anything!
  • Shaitan
    Shaitan Member Posts: 8

    Tinkerer

    Do you have the same problem on different internet connections? Let's say at home and at a friends house?
  • DacianL
    DacianL Member Posts: 5 New User
    Shaitan said:
    Do you have the same problem on different internet connections? Let's say at home and at a friends house?
    I tried to give internet to the laptop from my mobile phone . Same result!


  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    >>>Hi and thx for post! I dont like firefiox , chrome and edge is still better even if he gets abit more resources!>>>

    Yep. Then 16GB should fix the aw snap messages. Good luck.  :)

    Jack E/NJ