Swift 5 - fingerprint reader cannot be used.

Uwaanah
Uwaanah Member Posts: 1 New User
Ever since my first time getting the laptop, I have tried to sign in with Windows Hello : fingerprint. However, I never can. I have tried uninstall, re-install and all sort of things suggested by previous people but nothing help. written at the device manager is always : this device is working properly but IT IS NOT! I'm frustrated T-T.

Best Answer

  • billsey
    billsey ACE Posts: 31,663 Trailblazer
    Answer ✓
    Have you trained the fingerprint sensor to recognize your finger? It sounds like it's not doing that...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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