Acer Nitro 5 AN-517-51-55UQ has no response to power, what could be the problem?

Nowarex
Nowarex Member Posts: 1 New User
edited March 2022 in Nitro Gaming
So, i have an AN-517-51-55UQ model, which wasn’t turned on for about a month(i was about to sell it, and i took the ssd and the ram out) but i just put together everything and it wouldn’t respond to the power cord (the 2 leds on the side wont turn on either) and i have no clue why. It was turned off before i took the stuff out. Any help is appreciated because i don’t want to take it to the service :smiley:

(Thread was edited to add model name to the title)


Answers

  • Sharanji
    Sharanji ACE Posts: 4,329 Pathfinder
    @Nowarex

    It’s possible your charger might be the culprit. Remove the battery and If you have a working spare laying around the home, give it a try to see if it charges. You can also borrow one from your work colleague if you don’t have any. If you don’t have access to another charger, try yours on another laptop to see if it charges the device. Read the brick and make sure it has the same polarity and voltage as the adapter for your laptop.

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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Nowarex,

    It looks like hardware issue. Contact acer tech support,

    https://www.acer.com/ac/en/US/content/service-contact


    OR book the unit for repair service,

    https://customerselfcare.acer.com/CS2/#/