KA242Y - Cannot get OSD to pop up only allows me to select input souce

BW32
BW32 Member Posts: 1 New User
I bought two KA242Y at the same time for my home work environment. One of the monitors, I can get to the OSD just fine. The other one I can't pull it up. I don't know if there is a OSD Lockout of something else. I don't know how to reset it to get that back. The manual might state how to reset it, but I must have missed it. How do I get it reset or cleared up so that I can access the OSD?

Answers

  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    The image below are OSD instructions from the monitor's specsheet. 


    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @BW32,

    Hold down the Power button until you get a message saying “OSD Unlocked”. If the problem persists after OSD is unlocked then unplug the monitor from the wall, wait 20 seconds and try again. Fix Two: Turn on the monitor and hold down the Menu button for 10-20 seconds. This should unlock the OSD.