My Acer Aspire 7520 laptop turns on, but the screen stays black. What's wrong and how do I fix it?

crazyxoangel
crazyxoangel Member Posts: 1 New User

My Acer Aspire 7520 laptop turns on, but the screen says black. It did this to me a few days ago. However, before, I held down the power button and shut it down. When I turned it back on, it worked. This time, it's not working. I tried taking the battery out and everything. I don't know what's wrong or how to fix it. The computer isn't under warranty anymore, so I can't use the "Chat" feature on here.

 

Does anyone know what's going on with it and how to fix it?

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    You will want to check the video output of the video card by connecting an external monitor to the system.

    If the external monitor works properly, it indicates an issue with either the LCD panel or the internal cables for the LCD.

     

    If the external monitor does not work, it indicates an issue with the video card.

This discussion has been closed.