Enduro N3 EUN314-51W : Invalid state for Intel RST VMD Managed Controller 09AB

FilippoD
FilippoD Member Posts: 2 New User
edited March 2022 in Windows 11
Hello,
as result of the command "perfmon /report", under a fresh restored Windows 11, on a pretty new Enduro N3 (EUN314-51W), I get an error like: "The device, Intel RST VMD Managed Controller 09AB has reported an invalid state...". 

Has anyone any hint on how to handle this error?

Thanks.

[​//Edited the content to add model name]

Answers

  • JackE
    JackE ACE Posts: 44,880 Trailblazer
    >>>under a fresh restored Windows 11>>>

    (1) What problem were you trying to fix by restoring Win11?
    (2) What method did you us to restore Win11? ALT+F10 cold boot method? AcerCareCenter method? Windows settings/?
    (3) Has the machine been cold booted yet after restoring?
    (4) Other than error message, what problems does the machine seem to have?

    Jack E/NJ

  • What is the exact model? Example Enduro EN314-51W
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  • JackE
    JackE ACE Posts: 44,880 Trailblazer
    edited March 2022
    >>>(EUN314-51W)>>>

    >>>under a fresh restored Windows 11>>>

    (1) What problem were you trying to fix by restoring Win11?
    (2) What method did you us to restore Win11? ALT+F10 cold boot method? AcerCareCenter method? Windows settings/?
    (3) Has the machine been cold booted yet after restoring?
    (4) Other than error message, what problems does the machine seem to have?


    Jack E/NJ

  • FilippoD
    FilippoD Member Posts: 2 New User
    > (1) What problem were you trying to fix by restoring Win11?
    Hanging on boot

    > (2) What method did you us to restore Win11? ALT+F10 cold boot method? AcerCareCenter method? Windows settings/?
    The one from Windows (after a failed "Startup repair" and some other tries)

    > (3) Has the machine been cold booted yet after restoring?
    I guess yes, but I don't really know.

    > (4) Other than error message, what problems does the machine seem to have?
    The computer seems work fine, the wifi stopped working once (I had to reboot), but I don't know if it is related because I'm also using a third part wifi dongle.

    Thanks.
  • JackE
    JackE ACE Posts: 44,880 Trailblazer
    Shut machine down normally. Turn it  back on and immediately start tapping the F2 key to enter the  BIOS menu. In the BIOS MAIN tab, press Ctrl+S. Then post a phone photo of the screen if possible.

    Jack E/NJ