Why does my ConceptD 5 Pro not use my RTX 3000?

I bought an Acer ConceptD 5 Pro about a year ago. In Gaming, it wouldn't use the graphics card and I had to keep the settings on low. Now I need my graphics card to work because I have to do 3D rendering for school. I put the Quadro RTX 3000 in Nvidia control panel as the preferred graphics card and downloaded the latest driver. However it does not do anything. Also: my ConceptD Palette app stopped working as well. This computer is a mess but I really need it. Can someone help? If I try to enter my model no, SNID or serial number, it does not recognize it in the Acer website.

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    The ACER driver download site has been having problems since Friday. Meanwhile, please post a screenshot of DeviceManager's display adapters folder if possible.

    Jack E/NJ