How come my acer stuff isnt working

2krxn
2krxn Member Posts: 19 Troubleshooter
I dont know how to really say this but when I factory reset my laptop my fps lowered a lot in games like fortnite and roblox. The normal acer buttons like nitro sense, the backlight button to go lighter and lower , and more arent working . I also checked and it does not have acer files from my file explorer. As you can see there is no acer folder , please help me.
 

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    What Laptop is it? You can dowanload all the acer software from the acer support website :)
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,440 Pathfinder
    @2krn try to reinstall the drivers from Acer support page
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • 2krxn
    2krxn Member Posts: 19 Troubleshooter
    Leostat said:
    What Laptop is it? You can dowanload all the acer software from the acer support website :)
    I tried putting my serial number so I can find the drivers but it says it is invalid I used the SerialNumberDetectionTool how do I fix this?
  • 2krxn
    2krxn Member Posts: 19 Troubleshooter
    AnhEZ28 said:
    @2krn try to reinstall the drivers from Acer support page
    I tried putting my serial number so I can find the drivers but it says it is invalid I used the SerialNumberDetectionTool how do I fix this?

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    You can use the model number instead :)