My acer nitro 5 AN515-54-599H Has been not having a screen when I turn it on 0 logo or anything help

VXWolfGod
VXWolfGod Member Posts: 6

Tinkerer

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Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,705 Trailblazer
    Hi,
    Disconnect AC adapter, press power button for 30 Secs, leave the laptop to rest for 15 Mins, reconnect AC adapter and try starting the laptop.
  • VXWolfGod
    VXWolfGod Member Posts: 6

    Tinkerer

    It did not work
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,687 Pathfinder
    @VXWolfGod do you still have Blue light on the side when you press the power button?
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  • VXWolfGod
    VXWolfGod Member Posts: 6

    Tinkerer

    @AnhEZ28 yes i have the charging blue light and the power blue light
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,687 Pathfinder
    @VXWolfGod try to connect the laptop to an external monitor or a TV by using an HDMI cable.
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  • VXWolfGod
    VXWolfGod Member Posts: 6

    Tinkerer

    @AnhEZ28 it connects but both screens are black

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,687 Pathfinder
    @VXWolfGod do you get any sounds from it?
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  • VXWolfGod
    VXWolfGod Member Posts: 6

    Tinkerer

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,687 Pathfinder
    @VXWolfGod I see. The problem can be from the RAM or motherboard. If you know how to disassemble the laptop. Take out the RAM stick and try putting a single stick.
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  • VXWolfGod
    VXWolfGod Member Posts: 6

    Tinkerer

    @AnhEZ28 idk if this could be the problem but when I turn it on the fans go for a few seconds then they just stop and what do you mean putting a stick?
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,687 Pathfinder
    @VXWolfGod if you have two RAM sticks installed, try testing each of them to see if a stick is bad.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!