Helios 300 I can only use my Acer laptop when its plugged in because it drops to 0 immediately.

tumerahamdard3242
tumerahamdard3242 Member Posts: 1 New User
edited March 2022 in Predator Laptops

I’ve only had my laptop for 5 - 4 months and this only happened today. Everytime my laptop isnt plugged in, the battery just drops to 0 percent and my laptop shuts down. So i can only use my laptop when its plugged in. I have an Acer Predator Helios 300 laptop, what do you think broke and does the warranty cover this?

uninstalling the Microsoft ACPI-Compliant Control Method Battery driver

https://www.reddit.com/r/pcmasterrace/comments/baqzuu/can_i_uninstall_microsoft_surface_acpicompliant/blonde-hair


(Thread was edited to add model name to the title)


Comments

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,966 Pathfinder
    @tumerahamdard3242 the battery might be faulty. The warranty will cover this so you can take it to an Acer service center.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • What is the exact model? Example PH315-52-58VH.
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  • Easwar
    Easwar Member Posts: 6,726 Guru
    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.
    Update Battery Drivers in Windows EASILY - Driver Easy
    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​