KA242Y My monitor has shadows and horizontal gray lines

cosafe1
cosafe1 Member Posts: 4 New User
edited March 2022 in Monitors
I have an acer large screen monitor that suddenly has shadows and horizontal gray lines.  I've tried using the buttons on the side to clear all this out but they don't help but they have helped clear this up in the past.  What can I do?  This monitor might be up to a year old.  I did switch to Win 11 a month ago but did not have problems then.  

(Thread was edited to add model name to the title)


Answers

  • JackE
    JackE ACE Posts: 45,098 Trailblazer
    It might help if you could reveal the full model numbers of both the monitor and pc.

    Jack E/NJ

  • cosafe1
    cosafe1 Member Posts: 4 New User
    JackE said:
    It might help if you could reveal the full model numbers of both the monitor and pc.
    Here are the model numbers -
    Monitor: KA242Y
    PC: HP desktop: M01-F0014

    Thank you.   
  • JackE
    JackE ACE Posts: 45,098 Trailblazer
    Do these shadows and gray lines disappear when you connect the M01-F0014 to a TV set?

    Jack E/NJ

  • cosafe1
    cosafe1 Member Posts: 4 New User
    JackE said:
    Do these shadows and gray lines disappear when you connect the M01-F0014 to a TV set?
    My TV is wireless working off of the M01-F0014.  I will investigate whether I can hard-wire connect it to my TV later today and report back.  Thank you.
  • JackE
    JackE ACE Posts: 45,098 Trailblazer
    >>>My TV is wireless working off of the M01-F0014. >>>>

    Wirelessly sending something to the TV should be OK too. Really want to check the GPU output at this, not necessarily the hard wire port.

    Jack E/NJ

  • cosafe1
    cosafe1 Member Posts: 4 New User
    somehow the problem has cleared up.  I don't know what I did.  Maybe restarting my computer helped clear it up.  Thank yo u.
  • JackE
    JackE ACE Posts: 45,098 Trailblazer
    Thanks for reporting back. Simply re-booting can solve a lot of issues. :)

    Jack E/NJ