My Acer Predator Xb273K GPbmiipprzx doesn't boot in 144hz 4K

BarneY1997 Member Posts: 2 New User
edited March 2022 in Predator Monitors

Hello, I have had a problem with my monitor for several days. I can't run it on two DP cables in 144 hz mode in 4k. The monitor shows only green pixels or a blue screen. The strange thing is that on one cable the monitor works normally and displays a 4k image at 120hz (i.e. max with one cable). I gave the monitor to the service. The service technician cannot handle it. He suspects that something has been mixed up with the monitor software. Could someone help with special software for this model ??? The service technician wants to reload the software. He suspects this will solve the problem.