Acer Nitro 5 AN515-57 No Hard Drive Dectected

ecg92251
ecg92251 Member Posts: 1 New User
edited March 2022 in Nitro Gaming
I've had this laptop (Acer Nitro 5 AN515-57-536Q).  It came with a 256 Kingston NVME.  I decided to pull it out and stick a 1TB WD instead.  I went in the BIOS and it is recognized as at a WD 1TB drive, so is the Kingston at 256GB.  When I try to install Windows 10 and/or 11 neither hard drive is seen by the installer and asks for drivers to be loaded.  I'm not sure why this is happening.  Never had this problem before when installing HDs in other PCs.  I"ve looked for answers in the forums and can't really find something that applies.  The fact that it can't find the Kingston is really throwing me off, since Windows 11 can find both of them if I let it boot into Windows I can format the WD as a simple drive. 

{Thread was edited to add model name to the title}


Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,687 Pathfinder
    @ecg92251 go to this site https://www.acer.com/ac/en/US/content/support-product/8963?b=1 and find the IRST driver. Download, extract that file and put the folder into the USB that has Windows installation. When it asks for the driver, locate that folder and choose the driver.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • You can also solve this problem by disabling vmd controller in bios. You may need to press CTRL+S in the MAIN tab of the bios.

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