Why is there a 1-2 inch horizontal lines in my nitro an515-55 laptop?

Patrick0906
Patrick0906 Member Posts: 3 New User
edited February 2022 in Nitro Gaming
the line kind of flickering/popping in and out, from the line below the part of it freezes/lagged and the line above is just fine. For what I notice about in Day 2 after the line started to appear, the line only appear after opening it after resting a few hours and after waiting a bit longer the line suddenly disappear. In Day 1 experiencing the issue my friend suggest to open my bios after opening it the lines never appear again and also it didn`t appear after I open it. Can someone tell me what`s the issue that I`m facing right now?

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    Can you grab an image or a video? It sounds like a loose cable
  • Patrick0906
    Patrick0906 Member Posts: 3 New User
    Leostat said:
    Can you grab an image or a video? It sounds like a loose cable
    This is was taken on first day it happen. after posting this issue I got to the bathroom and I know is was set to sleep mode on 10 mins inactive so it did goes to sleep mode and after I got out of the bathroom I click the mouse because I know its in sleep mode then the line is back again and it seems the horizontal line is only in one place but this time from the line below the screen looks like a grey color I don`t really remember but it also changes color when it flickers but the line above still fine, so I understand now how the line appears... it only appears when my laptop is newly open like first open in the morning after shutting it down mins or hours and also when the monitor is off by sleep mode. I will post video/picture of it tomorrow because I can`t now i need it for my online class and activities so i won`t turn it off until i`m not done in my activities because it might worsen the situation and able to not to use this laptop if i try to make the line come out after resting this laptop. by the way the lines disappear I just need to wait until is disappear for a minute  
  • Patrick0906
    Patrick0906 Member Posts: 3 New User
    apparently I can`t send video on this site I don`t know how but I finally fix my problem although the problem can only persist if my monitor has a refresh rate of 144hz so I change it to 60hz my laptop can run on 144hz just for some reason it starts flickering and I think I have the same problem as them in this link NVIDIA GeForce Forums