Nitro 5 517-41 strange shutdowns

IDukeI
IDukeI Member Posts: 2 New User
edited February 2022 in Nitro Gaming
Hi , My Nitro 5 517-41 keeps shuting down when i move my smartphone close to the left side of the touchpad.
Any ideas to solve this issue?

Best Answer

  • IDukeI
    IDukeI Member Posts: 2 New User
    edited February 2022 Answer ✓
    Problem solved by help of the support chat :
    The Base of the Nitro 5 contains a installed sensor which reacts to magnets which should usually be the magnet of the display frame.
    So if u bring another magnet close to the sensor it reacts and somehow sends a shutdown signal to the OS.
    This explains why the laptop shuts down.
    :)


Answers

  • IDukeI
    IDukeI Member Posts: 2 New User
    edited February 2022 Answer ✓
    Problem solved by help of the support chat :
    The Base of the Nitro 5 contains a installed sensor which reacts to magnets which should usually be the magnet of the display frame.
    So if u bring another magnet close to the sensor it reacts and somehow sends a shutdown signal to the OS.
    This explains why the laptop shuts down.
    :)


  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi IDukel,

    This is an electronic component that switches the display on or off. Your display lid has a magnet, and whenever the lid comes down, the switch detects it and switches the display off to save power. It looks like this switch is detecting the magnets in your mobile phone and sound bar speaker.