blank screen - Acer Aspire 5

mianders
mianders Member Posts: 1 New User
edited February 2022 in Aspire Laptops
I have a new Acer Aspire 5. It was ina case and left on. It felt very warm and after cooling it down the screen is blank and i can't power it off.

[​//Edited the content to add model name]

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited February 2022
    mianders


    I understand you are not able to power off the computer. 


    If you keep on holding the power on button for few seconds  computer will turn off. 


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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @mianders,

    Try to do power drain,

    1. Shutdown the unit.
    2. Unplug the cables connected to the unit.
    3. At bottom of the unit there will be a small tiny pin hole with a battery symbol close to it. Take a pin or a paper clip insert into it you feels like pressing a button hold it for 20-30 seconds. ​