My Acer nitro 5 wont turn on .. just showing orange charging light?

NobleK005
NobleK005 Member Posts: 3 New User
in Nitro Gaming
My Acer nitro 5 wont go on. Just showing orange charging light. I tried changing battery but problem wasn’t solve.. the orange light blinks whenever I press power button.. what could be the problem? Please help

Answers

  • JackE
    JackE ACE Posts: 45,229 Trailblazer
    Don't try to turn the laptop on until the battery charge LED turns from steady orange to steady blue. This may take up to 24hrs if the battery was allowed to drain below the critical 5% charge level at which irreversible battery damage may occur. If the LED doesn't turn steady blue, the battery probably needs to be replaced.

    Jack E/NJ

  • NobleK005
    NobleK005 Member Posts: 3 New User
    @JackE I kept my laptop on charge for 24+ hours . Still orange steady light won’t turn steady blue.. by the way this is a new battery, replaced it last week 
  • JackE
    JackE ACE Posts: 45,229 Trailblazer
    edited February 2022
    Did old battery behaved the same way with steady orange light and won't turn on?

    And did it still nott turn on immediately after you installed the new battery?

    Do you have a multi-meter to check the dc output voltage between center hole and outer barrel of charger's plug? If not, do you have access to another charger that is known to be good?

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
  • JackE
    JackE ACE Posts: 45,229 Trailblazer
    Did old battery behaved the same way with steady orange light and won't turn on?

    And did it still nott turn on immediately after you installed the new battery?

    Do you have a multi-meter to check the dc output voltage between center hole and outer barrel of charger's plug? If not, do you have access to another charger that is known to be good?

    Jack E/NJ

  • npetrov12
    npetrov12 Member Posts: 2 New User

    I don't even have a battery indicator and I have the same issue, so I don't know.

  • JackE
    JackE ACE Posts: 45,229 Trailblazer

    npetrov12 Your Nitro5 should have a battery LED indicator. If the battery indicator LED is not lit up or blinking when the charger is plugged in, then your charger or battery may be faulty.

    Jack E/NJ

  • StevenGen
    StevenGen ACE Posts: 13,724 Trailblazer
    edited 12:58AM
    https://community.acer.com/en/discussion/661066/my-acer-nitro-5-wont-turn-on-just-showing-orange-charging-light

    Do a Hard Reset as that should reset the EC and Chipset chips and make your laptop boot, if your laptop is more than 3 years old it could be the battery that needs replacing, so consider all that before spending money on a technician to pinpoint the exact problem.

    Hard Reset - Remove the eleven (11) screws securing the lower case to the upper case of the Nitro laptop, starting from the upper side, pry to release the upper side latches, continue releasing the remaining latches. Then remove the lower case.

    Disconnect the main battery cable from the mobo and take the main battery out. then disconnect the RTC/BIOS battery and then short the batteries + & - pins at the mainboard plug and then take the ran out.

    Leave the laptop like that for at least 1 hour (preferably overnight) and then reconnect everything, if you have 2x ram modules, only connect 1x ram module and alternate the two ram modules and see if its not the ram that is faulty, as the laptop should turn on and boot properly.

    Note: the above Hard Reset worked for my Nitro AN515-56 model that had the same symptoms and black screen that your Nitro whatever model it is has. Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Axxo
    Axxo Member, Ally Posts: 1,445

    I am really sorry for the inconvenience..   Let us do the basic steps first..
    Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:

    Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.

    If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 
     If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.  After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.
     Connect all the cables back and restart the computer.  

    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   
     It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger if possible.  Try to turn on the computer without the charger and check it  ( as long as the battery is not drained out)  


    Try windows x 
    go to device manager 
    expand Battery
    right click on all the items below battery – uninstall 
    Restart the computer 
    It should work fine.

    ————————————————————————

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • StevenGen
    StevenGen ACE Posts: 13,724 Trailblazer
    https://community.acer.com/en/discussion/661066/my-acer-nitro-5-wont-turn-on-just-showing-orange-charging-light

    Follow the device manager route as that will work and is the easiest way to fix thus BT problem.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

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