Acer Swift 3 SF314-42 won't turn on, no signs of life

Hi, I've had my swift 3 for about 14 months, it seemed to be working OK, sometimes the fan seemed a bit loud, some recent problems with my Bluetooth device connections but nothing else. Was using it one night and had low power, so I plugged it in and seemed to charge. Left it plugged in but turned it off over night, the next morning no signs of life at all. No lights, no noises, nothing. Have tried holding the power button down, pressing the pin hole reset button for 30 seconds, leaving it 15 minutes and then plugging it in, but still zero lights. Have taken the back off, cleaned the fan which was ok anyway, taken the battery out and held the power down to discharge, tried running it with only the ac plugged in and no battery... Have bought a new adapter and left it charging but still nothing. Am now going to reset, leave it 15 mins, plug it in and charge for a few hours and then try turning it on, but I'm not hopeful. Only other relative info I can think of is that it was in the process of installing a cumulative update over the period of a couple of days before hand, think it may have been a windows 10 cumulative update... would appreciate any tips or signposting!

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William_mk2

@Lihawk

It might also be the issue with battery, charger or power outlet. Try to use the charger in a different room on a different power outlet. Try to bypass the surge protector and connect it directly to power outlet. Try to use an alternative charger if possible. Try to turn on the computer without the charger and check it ( as long as the battery is not drained out )

I am really sorry for the inconvenience.. Let us do the basic steps first..

Doing the power drain and bios defaults will really help. Kindly follow the steps given below:

Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, you can find a pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer. Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.

If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery. Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door. Just below that you can find a latch. If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer.

If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop. Hold the power button for 1 minute. After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.

Connect all the cables back and restart the computer.

While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear. Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.

It might also be the issue with battery, charger or power outlet. Try to use the charger in a different room on a different power outlet. Try to bypass the surge protector and connect it directly to power outlet. Try to use an alternative charger if possible. Try to turn on the computer without the charger and check it ( as long as the battery is not drained out )

Try windows x

go to device manager

expand Battery

right click on all the items below battery – uninstall

Restart the computer

It should work fine..

William_mk2

Lihawk

If the computer goes to automatic repair – diagnosing your pc. If you see restart and advanced option

click on advanced options

It will show you chose an option, continue, troubleshoot

Go to troubleshoot - advanced options

click on system restore – click on your account – type the password

chose an earlier date on which it was working fine. Click on finish and yes

Computer will load into windows..

If the system restore is not working please try the following steps

If the computer goes to automatic repair – diagnosing your pc. If you see restart and advanced option

click on advanced options

It will show you chose an option, continue, troubleshoot

Go to troubleshoot - advanced options – chose startup settings – click on restart - It will show you a list of options. Please press no 5 on keyboard to go to safe mode with networking. It will go to login screen – type the password - It will show you the icons in safe mode. Now shutdown and restart the computer to regular mode.

If you are not able to go to safe mode with networking then please try the following steps..

If it is still not working then we have to do a refresh and reset

Note:

If you do refresh ( keep my files ) - all your personal files like pictures, music , documents , videos will still be intact. Only the applications will be lost

If you do reset ( remove everything ) - you are doing a factory default. It will become like a day one computer. It will wipe out everything and take your computer to day one like a new computer.

You can also do the recovery in an alternative way..

There are two alt keys on the keyboard. If you look at the bottom row of keyboard you can see the one on the left side of space bar and the other on the right side of space bar. The alt key on the right side will be looking like alt, alt gr or alt car. Turn off the computer. Hold the alt key on the left and tap f10 continuously. It will go to repair mode. It will show you chose an option, continue, troubleshoot. If it is not going to repair mode, turn off the computer. Turn on the computer. Hold the right alt key ( alt gr or alt car or alt ) and then tap f10 continuously. It will go to chose an option continue and troubleshoot..

It will show you chose an option, continue, troubleshoot

Go to troubleshoot - click on reset this pc

click on keep my files ( only applications will be lost ) chose your account and type your password - click on local reinstall - click on reset

It will be in progress

If the keep my files option is not working

Go to troubleshoot - click on reset this pc – click on remove everything – click on local reinstall – just remove my files – click on reset

It will reinstall windows.

If the just remove my files is not working..

Go to troubleshoot - click on reset this pc – click on remove everything – click on local reinstall – Fully clean the drive – click on reset

It will reinstall windows.

Note: You can also go to chose an option , continue , troubleshoot by holding the alt key + tapping f10 or alt gr + tapping f10 on the keyboard while turning on the computer. Once you see the troubleshoot option, you can stop tapping the f10 and stop holding the alt key. Then you can try the keep my files and remove everything ( just remove by files and fully clean the drive ) by following the steps which was mentioned above.