Can't get anything out of Acer Nitro 5 (AN515-53-52FA)

Rugman27
Rugman27 Member Posts: 4 New User
Hi, 
My Acer Nitro 5 has been through a rough time and i need some help just getting into the bios. My laptop has no screen and the hhd replaced with ssd (hhd broke). I dont know what to do i home someone can help thanks.

Rugman27

Answers

  • @Rugman27



    I understand you say " Your Acer Nitro 5 has been through a rough time and you need some help just getting into the bios "


    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   


    If you are not able to get into  bios please follow the steps given below.. 


    I am really sorry for the inconvenience..   Let us do the basic steps first..


    Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:

    Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.

    If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 
     
    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.  After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.

    Connect all the cables back and restart the computer.  


    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   
     
    It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger if possible.    Try to turn on the computer without the charger and check it  ( as long as the battery is not drained out )  

     
    It should work fine.. 


    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Rugman27
    Rugman27 Member Posts: 4 New User
    While I think that this should work it does not. Their is no output through the hdmi port showing anything and again I have no screen to see if it works. I can attach pictures showing the current state of the computer.
     
  • Rugman27
    Rugman27 Member Posts: 4 New User
    2nd picture
  • Rugman27

    It might be due to loose connection of cables or devices.   Try to reseat or connect the cables and devices properly.. 


    If it is still not working..  


    If your laptop is in warranty you can contact the warranty dept.     Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept. 

    If it is out of warranty, please contact local store or

    Go to the website support.acer.com - chose your country.   On the new page - scroll down -  Click on  "Repair My Acer" - Request to have your Acer product repaired.   There will be charges for repair. 

    Additional info to contact Acer Store:  Please visit the website - support.acer.com - chose your country - click on shop.   You can buy desktop, laptop, monitor and accessories.  Alternatively,  on the top right corner you can find the phone no to contact Acer store.   For the parts which are not available on Acer store, you have to contact local store.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • StevenGen
    StevenGen ACE Posts: 12,264 Trailblazer
    Rugman27 said:
    2nd picture

    Rugman27 your Nitro 5 AN515-53-52FA looks a mess, the keyboard is a mess (btw, your OEM keyboard is this "Acer Nitro AN515-51 AN515-52 LG5P_A52BRL NKI1513068") as its keys are missing like the A/ X/V and Alt keys and on the bottom its also a mess as you have probably disconnected the 2.5” boot drive as its strip cable from the motherboard is disconnected and the HDD is dysfunctional, so check that first if its connected and working? Also disconnect the battery for 15 min to reset the BIOS.

    Also, you don’t need the HDD’s to get into the BIOS, take the 2.5” drive out and make sure the battery is connected after you have disconnected it and cleaned its terminals and connect it properly then power the laptop ON and then press the F2 KEY continuously when laptop starts to boot, once in the BIOS press F9 once, this will load the defaults BIOS settings then press YES and reboot and turn laptop off, if you have an image in BIOS then your HDMI should work (even if your screen doesn’t) so connect an external monitor to either the HDMI port (No4) or the Type-C port (No 3) in caption below, as these ports are on the left side of your laptop as both will work to connect a monitor.  

    Also make sure that the 2.5” drive is connected properly to the motherboard with its SATA plug to HDD and its strip cable to the motherboard but, its best to use an M.2 NVMe SSD boot drive for this laptop as it’s a much quicker drive as a boot drive (the M.2 slot is at the top right corner of where the thermal module ends in your photo) then either Create Windows 10 installation media or Create Windows 11 Installation Media on a 8GB USB as this laptop is compatible with Win-11 and then install windows 10 or 11 onto the M.2 drive.



  • Rugman27
    Rugman27 Member Posts: 4 New User
    my computer turns on (lights on fan spinning and heat pipes heat up) but can't get an output from my computer after following all the steps I could. I know that the monitor works because I use it with my desktop PC. I don't know if their is any way to do the steps blind without any display output.