E15 won’t turn on

dkonop
dkonop Member Posts: 1 New User
I have an Acer Aspire E15. I was doing work when the screen froze. After I shut the computer down, it would not restart. The orange light is solid when plugged in, but when I try to turn it on, the blue light and keyboard both flash. There are no sounds or screen action.

Thanks in advance.

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @dkonop,

    Is the unit fully charged. 
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Try this,

    (1) Press and hold power button till laptop shuts off
    (2) Unplug charger. No LEDs should be lit.
    (3) Insert paper clip into reset pinhole on bottom for about a minute
    (4) Plug charger back in but wait till battery charge LED turns from steady orange to steady blue. May take 8-10 hrs!
    (5) Only after battery charge LED turns steady blue, turn laptop back on and immediately press the F2 key to enter the BIOS menu
    (6) Press F9 in the BIOS menu to load defaults. Press F10 to save defaults and exit the BIOS menu
    (7) Laptop should start Windows login normally

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @dkonop,

    Is there any update.