My ACER Aspire Laptop - Model No. N16Q2. F5 573 Series - USB Issues

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Answers

  • Hatmon
    Hatmon Member Posts: 17 Troubleshooter
    it has since gone back to grey...very strange
  • JackE
    JackE ACE Posts: 44,852 Trailblazer
    May be an intermittent problem. But still a hardware problem. Do you have sticks  plugged into both blue ports?



    Jack E/NJ

  • Hatmon
    Hatmon Member Posts: 17 Troubleshooter
    Seems intermittent. I cannot insert two thumb drives in the blue ports at the same time - not enough clearance.
    How hard is it to reconnect the bad drive to the motherboard?...is there a tutorial available? 
  • JackE
    JackE ACE Posts: 44,852 Trailblazer
    Answer ✓
    Definitely sounds like a bad, cracked or cold solder joint in the port's mainboard connection. Probably the only way to fix this is to remove and strip the mainboard of all heat sensitive components and do a solder reflow either with a heat gun or full board reflow in a toaster oven. A risky procedure with high potential for collateral damage to an otherwise functional machine.

    If it was mine, I definitely wouldn't risk it. I would rather purchase a  USB3A hub for less than $20 to use the existing functional port if I needed more USB3 ports, However, if you want to take a chance, there are videos on disassembling the laptop and removing the mainboard. Google search f5-573 disassembly for what you'd be up against. It's not a trivial process.





    Jack E/NJ

  • Hatmon
    Hatmon Member Posts: 17 Troubleshooter
    Great advice - thanks, Jack!
    My wife has loaned me a 4-port hub and that is working well.
    I really appreciate all the time you have spent trying to help me fix this.
    Best Regards, David Hatton
    Ottawa, Canada

  • JackE
    JackE ACE Posts: 44,852 Trailblazer
    There you go! Thanks reporting back. :)

    Jack E/NJ

  • Hatmon
    Hatmon Member Posts: 17 Troubleshooter
    You're welcome, Jack
  • Rreddy
    Rreddy Member Posts: 2 New User

    Bro I do have a acer aspire f5 573G model no - N16Q2 and my battery is completely dead I want to replace it an I don't know how many cells my battery have. Help me please

  • JackE
    JackE ACE Posts: 44,852 Trailblazer

    Rreddy

    Your G model usually came with a 6 cell generic battery model number AS16B. You can also use the 4 cell generic battery model AS16A but has less capacity. Google 'F5-573G' & 'battery' for vendors who ship to your location. About $30-40 USD.

    Jack E/NJ