Aspire E5-774G My camera stopped working!

rebelsfaith
rebelsfaith Member Posts: 1 New User
edited February 2022 in Aspire Laptops
System SKU Aspire E5-774G_1160_1.18
System Model Aspire E5-774G
BIOS Version/Date Insyde Corp. V1.18, 10/21/2016

Windows Camera app error code 0xA00F4244

I have tried contacting Microsoft support and tried the things they recommended to no avail. In device manager my camera doesn't even show up which is weird because I've previously used my attached camera that's built into my laptop for zoom calls and used video and it worked just fine.

{Thread was edited to add model name to the title}


Comments

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @rebelsfaith,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​