user account yes greyed out

mandy30
mandy30 Member Posts: 135 Skilled Fixer WiFi Icon
edited February 2022 in Aspire and Veriton Desktops
Can anyone tell me how to change my user account so i get the yes button back again please,I changed to standard and now the yes button is greyed out,I have tried several suggestions from the web but none has worked

Answers

  • Larryodie
    Larryodie Member Posts: 1,657 Community Aficionado WiFi Icon
    edited February 2022
    If this is the auction computer, do an ALT-F10 or (FN + ALT-F!0) to format anew and do a factory install of WIN10,  Factory restore.
  • mandy30
    mandy30 Member Posts: 135 Skilled Fixer WiFi Icon
    thanks for your answer, is,nt there another way to do it rather than having to go through a new install?
  • Larryodie
    Larryodie Member Posts: 1,657 Community Aficionado WiFi Icon
    Hold SHIFT while restarting, this will get you is safe mode with diagnostic options

  • Larryodie
    Larryodie Member Posts: 1,657 Community Aficionado WiFi Icon
    Recover to an earlier date while in safe mode (if possible) or, do a reset which is basically a re-install of Windows. 

  • mandy30
    mandy30 Member Posts: 135 Skilled Fixer WiFi Icon
    I cant recover to earlier date as system restore has,nt been enabled,I will keep having a look at solutions but if all else fails I will reinstall windows, at least my pc is running again thanks to you,I am very grateful

  • Larryodie
    Larryodie Member Posts: 1,657 Community Aficionado WiFi Icon
    Type "recovery" in the search box as some other options are available.
    Note that it is always have a USB recovery drive available. Which is one of the option.
  • mandy30
    mandy30 Member Posts: 135 Skilled Fixer WiFi Icon
    yes that,s something I dont have but am going to order a flash drive