Aspire A515-54G won't get past the logotype screen

padnama
padnama Member Posts: 2 New User
My friend has recently reinstalled windows and now my computer stays like this when i turn it on

Answers

  • When you force shutdown and turn the laptop back on, does windows boot?

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  • Hi,
    You could try a battery reset, switch off the laptop, disconnect from mains, follow the instructions in the video, leave the laptop to rest for 15 Mins, reconnect AC adapter and fully charge the battery before start using.
    https://community.acer.com/en/kb/articles/75-acer-internal-battery-reset#:~:text=Unplug the AC power adapter,button down for 5 seconds.