Predator Helios 300 CPU locked in 2.21 GHZ i7-8750h

Movlud019
Movlud019 Member Posts: 2 New User
edited February 2022 in Predator Laptops
Hi, I have Predator Helios 300 with Intel I7-8750H. The cpu is locked in 2.21 GHZ and it neither increase or decrease. Can you please help me with this situation?

Thread was edited to add model name to the title


Answers

  • StevenGen
    StevenGen ACE Posts: 12,677 Trailblazer
    Movlud019 said:
    Hi, I have Predator Helios 300 with Intel I7-8750H. The cpu is locked in 2.21 GHZ and it neither increase or decrease. Can you please help me with this situation?
    To fix this (temporary or permanently), do this:

    1. Click the battery icon in the tray (next to the date, right bottom of the screen) - NB: NOT Right-Click
    2. Click "Battery settings"
    3. Un-tick "Turn battery saver on automatically if power falls below..."
    4. Disable "Battey saver status until next charge"
    5. Unplug the power cable and re-plug.

    The CPU Usage should now go up to 100% again and the battery icon should say "Charging". PS. Make sure your charger works and is the right type for your laptop. 
  • Movlud019
    Movlud019 Member Posts: 2 New User
    I have done what you said but it didn't change. The PC is always in charge and I re-plugged it several times.