CPU BUZZING NOISE WHILE ON LOAD PH315-53-777L

Raunts
Raunts Member Posts: 3 New User
edited February 2022 in Predator Laptops
I bought this laptop I believe around 3 months ago, immidietly once I got it and downloaded some games I noticed a high static noise (Buzzing sound) on most higher requirements games. The buzzing sound doesnt even stop when I decrease the graphics to low. 
I have started to look at my running temperaturs while I play for example Diablo 2 ressurected or Assassins creed Valhalla. The stats on this laptop suggest that I should be able to play them on high graphics but it seems the temperature of the CPU seem to also be abnormally high. CPU temperature seems to be around 88-92 degreesese celcius which is after a bunch of research considered dangerously high. I also believe my laptops annoying static sound could also be caused by maybe a faulty CPU?
The GPU temperature seems to be more or less normal running at around 74 degreese celsius so I guess nothing to worry avout there. The attached image is the monitoring while playing Assassins creed Valhalla. Could this be a faulty CPU? I've read on some forums and other people are also having this issue with the Acer predator laptops.
How should I be getting this fixed? I wouldn't want to continue playing any games and have my expensieve computers CPU burnout. 

I also made a video recording of what the static sound is like but i can't seem to add it to this.

Thread was edited to add model name to the title




Answers

  • Raunts
    Raunts Member Posts: 3 New User
    My laptop is:
    ACER Predator PH315-53-777L
    CPU: Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz   2.21 GHz (8c16t, upto 5.0GHz, 16MB)
    GPU: nVidia GeForce RTX 3080 8GB
    RAM: 16GB DDR4 3200MHz
    MEMORY: SSD 1TB
  • invador0007
    invador0007 Member Posts: 134 Skilled Fixer WiFi Icon
    Raunts said:
    I bought this laptop I believe around 3 months ago, immidietly once I got it and downloaded some games I noticed a high static noise (Buzzing sound) on most higher requirements games. The buzzing sound doesnt even stop when I decrease the graphics to low. 
    I have started to look at my running temperaturs while I play for example Diablo 2 ressurected or Assassins creed Valhalla. The stats on this laptop suggest that I should be able to play them on high graphics but it seems the temperature of the CPU seem to also be abnormally high. CPU temperature seems to be around 88-92 degreesese celcius which is after a bunch of research considered dangerously high. I also believe my laptops annoying static sound could also be caused by maybe a faulty CPU?
    The GPU temperature seems to be more or less normal running at around 74 degreese celsius so I guess nothing to worry avout there. The attached image is the monitoring while playing Assassins creed Valhalla. Could this be a faulty CPU? I've read on some forums and other people are also having this issue with the Acer predator laptops.
    How should I be getting this fixed? I wouldn't want to continue playing any games and have my expensieve computers CPU burnout. 

    I also made a video recording of what the static sound is like but i can't seem to add it to this.


    The thing is these cpu's are tend to get hot like in range of (90~95) with stock mediocre thermal paste the oem use and quality control of acer is not that good as one of my friends laptop had plastic film under the thermal pad used on vram.

    For solution part you can try
    1 - throttlestop to setup a profile for your CPU then it won't throttle and goes to such extreme temperatures.
    2 - try changing the thermal paste with some good alternative like thermal grizzly or arctic ones if not comfortable then raise for a service ticket to get it done from acer.
    3 - Fans are tend to make noise at such extreme temperatues and if the sound is not normal loud(more like rattle sound) then raise a ticket for fan change also or you can do is lube the fan axil as this fixed rattle sound issue for me.

    All the above methods that include laptop opening on you own will void the warranty so take such risks with your own accord.
  • Raunts
    Raunts Member Posts: 3 New User
    The thing is im quite sure the static sound isnt the fan as i can clearly hear it while the fans arn't going that fast and then later on gets a bit faded by the fan noises