Acer KC2 monitor switching colors

PatoDeutsch
PatoDeutsch Member Posts: 1 New User
hi,

I bought an Acer KC2, after plugging it into 3 different laptops with the HDMI cable. I can't get it to display anything other than some sort of test mode that cycles through black, red, green, blue and white every second.

The computers recognize the monitor, when changing the display settings it turns black for a few seconds but then it goes back to the color switching mode.

How do I get the monitor out of that mode?

Thanks in advance

Answers

  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    Try doing a power reset. Disconnect all cables, including power then press and hold the power button for 60 seconds. Release the button and wait a few minutes then plug everything back in. Sometimes that will reset it back out of the test mode.
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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @PatoDeutsch,

    • Unplugging power supply and reconnecting.
    • Unplugging and holding down the power for 30seconds and reconnecting.
    • Switching power supplies.
    • Switching HDMI cable.
    • Holding down menu button, holding down the power button, holding down power & menu (all for up to 30 seconds).