Acer Nitro 5 (GTX 1650Ti, AMD Ryzen 7 4800H) graphics problems with specific apps.

HaiAnhVN
HaiAnhVN Member Posts: 2 New User
I have just gotten this Acer Nitro 5 for a month now, been using it for daily tasks and gaming very fine, despite its not-so-quality display specs. Now I am facing some problems with a few apps when it happens to be glitching out or tearing every so often (10-20 seconds), each time getting worse and worse. But when I hover my mouse over the broken parts, switch tabs, or move the apps around in minimized mode, the problems stooped for a short duration before happening once again. The problem itself only persist with apps that use dark theme or themes with different color tone to white and gray. Additionally, some apps (Visual Studio 2022, Messenger, Youtube Web, IntelliJ IDEA,...) work just fine with their dark theme installed or when using the One Dark Pro theme coding IDEs, while others (Whatsapp Web, Visual Studio Code, Itch.io,...) are all broken, and are forced to be used in light mode in order to look fine.







I am neither a geek nor smart enough to resolve this problem, and I have been searching on many forums trying to find answers all around to no avail. Can anybody please help me with this problem? I would greatly appreciate it.

And thanks in advance.

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,685 Pathfinder
    @HaiAnhVN I see that this problem is happening in a screenshot so this can be the software or OS problem. You can try updating the AMD integrated GPU from here: https://www.amd.com/en/support. Use the Auto-detect one.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • HaiAnhVN
    HaiAnhVN Member Posts: 2 New User
    @AnhEZ28 I just tried this and updated my AMD Drives to both the recommended and the latest version, but it still does not work with the example of this screenshot taken after I updated and restarted my laptop.




    The Visual Studio Code graphics is still broken as usual.

    Do you or anyone have any additional suggestions on how to fix it?
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,685 Pathfinder
    @HaiAnhVN try to factory reset the AMD Radeon Software or update the BIOS.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!