Cannot reinstall nitrosense Nitro 5

Hi People, I purchased a Nitro 5 last night, 5900 Processor, 3080, 32mb ram

When I booted it up I noticed it had nitrosense installed, I rolled it back to windows 10 in the menus as I rather the look. When it was installing windows 10, It blue screened so I had to reinstall windows. I got it back up and running, then thought maybe I'll just re-install windows 11. SO it's back up and running on windows 11, Nitrosense was removed and when I install it, It Opens the installer, says complete but the nitrosense app doesn't work, and there is nothing showing on the desktop or menu's, like it's not installed at all. I typed the correct system into the acer driver update page but still to no avail I can't re-install it. Can anyone point me where i've gone wrong.

Thread was edited to add model name to the title

Accepted answers

All comments

AnhEZ28

@TomMelbourne you might be missing the Microsoft Visual C++ 2015. Try to install that with both x86 and x64 version.

Easwar

Hi @TomMelbourne,

What is the BIOS version ?

TomMelbourne

insyde v1.08 21/7/21

Easwar

Hi @TomMelbourne,

Reset this PC and keep my files
1. Shutdown the unit. Press and hold alt+F10 key. Then turn ON the unit.
2. You will get a blue screen. Choose the option troubleshoot.

3 Ways to Reset Acer Laptop to Factory Settings without Password

3. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed.
4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue.
5. You will be shown the reset progress on the screen. The screen will turn off during the reset process.
6. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process.
7. Follow the process until it completes.
8. When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files.

Quick Links

Top Members

Weekly

Puraw 185

Jack22 110

GAMING6698 60

vsparky 60

Franzinatr 40

Swift Series Intel^® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel^® Evo™