SWIFT 3 SF314-43 FEATURES DISAPPEARED

zylafaith
zylafaith Member Posts: 1 New User
edited January 2022 in Swift and Spin Series
Hi. So I have an Acer Swift 3 SF314-43 and I had the Windows 10 when i first bought it in the store, then I updated it to Windows 11. but i realized i didn't like the Windows 11 update so I went ahead to my settings and in the recovery i clicked go back to Windows 10. it says there that i need to restart my device. but when i restarted it, it won't restart and it won't reset. so i brought it to the the repair shop and they said they have to install a new windows so I agreed. afterwards, the features in my laptop when i first bought it disappeared. My sister has the same laptop as me and the features in hers are very different to what's in mine. Will you please help me out? I want to recover those features. Thanks in advance

Comments

  • billsey
    billsey ACE Posts: 34,932 Trailblazer
    It will depend on how they did the repair as to how easy it will be to get back. Likely what they did is a clean install of Windows, which will not have any of the Acer specific stuff. If the original software load is still there in the recovery partition you can use the Alt-F10 at boot time and restore the original factory image. Then you can do the rest of the normal updates to get back to where you were before the issue. If during the update they wiped out the factory image then the only way to get it back is to purchase the recovery image from Acer (in the USA and Canada you can do that in the Acer store, elsewhere in the world you have to contact Acer support).
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.