My Aspire 5 A515-51G-5718 won't upgrade to Windows 11

itma Member Posts: 1 New User
Microsoft site said the laptop (totally standard in all respects) passed the spec test. The upgrader would, however, work to 76% and then pooped out citing error code 0x8007007f.

Can anyone help?

FAQ & Answers

  • Leostat
    Leostat ACE Posts: 3,033 Pathfinder
    Do you have any thrid part AV installed? AV / Graphics drivers are the two things which normally cause issues

    When installing, is it rebooting or failing before the first reboot? This tells us which logs files the reason may be in :) Im hoping that its created the logs so we can figure out what it is
    If you found the comment helpful hit the like button, If the answer solves your Q, hit the yes button on the bottom of the post!  I'm a UK based techi, so apologies if my help links are for the UK region site! 

    Want to know if your PC supports Windows 11? Check out the offical Health Check tool :D
  • padgett
    padgett ACE Posts: 4,532 Pathfinder
    If your new computer came with Norton (or other AV), remove it. It might fight you but it fights a lot of things. Windows Defender is fine. If that does not work, try updating the graphics drivers.

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