Acer Nitro 5 an515-57 audio driver doesn't work

wasisdasS
wasisdasS Member Posts: 1 New User
Hello!

I received a package with my Acer Nitro 5 today. I installed Windows 11 PRO and all drivers. Unfortunately, audio driver seems not to work as intended. After driver installation, I have a cross on my audio icon as shown at the image. I downloaded drivers from https://www.acer.com/ac/en/US/content/support-product/8963?b=1/. Also, I tried to install drivers from the internal storage that the laptop has but it didn't work for me. Also, I tried to install a newer version of the driver from other laptops and it did not work too. Laptops speakers and minijack don't work. Maybe somebody knows how to  solve this problem?





Answers

  • Joe9844
    Joe9844 Member Posts: 579 Seasoned Specialist WiFi Icon
    If there is an installer exe (often called setup.exe) then you have to use it.

    If there is no setup.exe, then you have to run the cmd in admin mode.