nitro 5, 515-54. can't play DVD properly - help!

rockstarjazz
rockstarjazz Member Posts: 2 New User
edited January 2022 in Nitro Gaming
i bought an acer nitro 5, 515-54.
i bought a usb 3.0 dvd drive.
plugged it in and it ackowledges the drive.
used vlc when playing dvd but the dvd doesnt play properly - no video and the sound stutters.
i tried another dvd, same problem.
i tried the dvd drive on another laptop and it works perfectly.
i dont know what to do to solve the problem. how can i get this to work properly on my acer nitro 5?

Thread was edited to add model name to the title


Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder
    Did you try with Windows Media Player ?
  • rockstarjazz
    rockstarjazz Member Posts: 2 New User
    tried it but it doesnt even acknowledge the drive. other dvd apps and vlc does.

    i did notice something though - when i created a new profile on my laptop, a second profile, the dvds played fine on vlc.

    it must be a setting in my current profile, i dont know what it could be??