Predator Sense does not launch on Triton 300SE

neJANIS
neJANIS Member Posts: 3 New User
Hi!
I've just bought Acer Predator Triton 300SE, installed new SSD disk which means I don't have any preinstalled software including Predator Sense.
I've downloaded latest Predator Sense version from official Acer support page for this particular laptop & Windows 11, installation goes just fine, however there are no any shortcuts for this app whatsoever and you can't even find it even on all app list. It would be fine since you can find it Program files folder or launch it with Predator button on keyboard, however it is not the case here. Whenever I try to launch it from Program files or with Predator button Windows loading circle appears for no more than a second and that's it, Predator Sense just doesn't launch and nothing happens. I've tried to reinstall it couple of times already, unfortunately that's not a solution and I haven't found any so far.

Any suggestions?  

Best Answer

  • neJANIS
    neJANIS Member Posts: 3 New User
    Answer ✓
    So I finally managed to solve this issue, however solution is rather unacceptable and time consuming and I hope Acer fixes this ASAP since it seems that only Acer is at fault here.

    In order to get Predator Sense you first have to install W10, install Predator Sense (which launches very nicely and even appears on app list) and only than you can upgrade to W11 through update centre (or force update with Windows Upgrade tool). Once you upgrade to W11, Predator Sense is still there and so far works without any issues.
    I tried to do another clean W11 installation - same story - installation is successful, however there is no PredatorSense on app list and you can't launch it directly from program files no matter what you do as well. 


Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,551 Pathfinder
    @neJANIS did you try to instal Microsoft Visuall C++ 2015 both x86 and x64?
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • neJANIS
    neJANIS Member Posts: 3 New User
    I have installed Microsoft Visual C++ 2015-2019 Redristributable both x64 and x86, unfortunately Predator app still does not load up. 
  • neJANIS
    neJANIS Member Posts: 3 New User
    Answer ✓
    So I finally managed to solve this issue, however solution is rather unacceptable and time consuming and I hope Acer fixes this ASAP since it seems that only Acer is at fault here.

    In order to get Predator Sense you first have to install W10, install Predator Sense (which launches very nicely and even appears on app list) and only than you can upgrade to W11 through update centre (or force update with Windows Upgrade tool). Once you upgrade to W11, Predator Sense is still there and so far works without any issues.
    I tried to do another clean W11 installation - same story - installation is successful, however there is no PredatorSense on app list and you can't launch it directly from program files no matter what you do as well.