The battery of my new Acer Travelmate P6 TMP614 drains at a
rate of about 5% each day when unplugged, even though the laptop is completely shut off.
Acer Support suggested the following fixes, but none
resolved the issue:
1. Turn off USB power (via Acer Quick Access app) and
disconnect all devices.
2. Reset the battery (pinhole reset).
3. Turn off "Fast start-up" (in Power Options).
4. Check the battery health (powercfg/batteryreport).
5. Turn off the laptop through the Start/Power/Shut down menu.
None of the above “fixes” resolved the problem: the battery
continues to drain every day, even though the computer is entirely shut down.
At the current 5% per day rate, the battery is completely
drained at about 20 days.
What could be the problem, or is this daily drain normal for
Acer laptops? All my other non-Acer laptops hold their battery charge for
several months before dropping to zero.
And if this is normal for Acer laptops, does this not cause accelerated battery deterioration?
Thread was edited to add model name to the title