Keyboard and touchpad not working in laptop mode only in tablet mode SP314-21N

VIctors96
VIctors96 Member Posts: 1 New User
edited January 2022 in Swift and Spin Series
New laptop, working fine for a few days then all of a sudden the touchpad and keyboard will not work in laptop mode on a flat surface. When in tablet mode, these functions work??? 
I have tried full system restore, updated all touchpad and keyboard settings. I have also tried to reinstall windows 19 and 11 and still not working. Any advice greatly appreciated. Model is SP314-21N

Thread was edited to add model name to the title


Answers

  • billsey
    billsey ACE Posts: 34,932 Trailblazer
    With the Spin models there are sensors to see what the angle is that the base and display create. Any time that gets over around 180° the keyboard and touchpad are disabled so you don't accidentally disrupt things while using in tablet or tent mode. As long as you don't go over that angle they should stay active.
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