My d drive is gone and doesn't work, how can I get it back? (Acer Nitro 5 AN515-54)

mamba
mamba Member Posts: 1 New User
 My d drive does not appear in Computer Management, and all of my apps and games have been lost and they now just appear as a blank page or as some blue and white icon. Before this happened, my computer was making some strange noise


Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,674 Pathfinder
    @mamba I suspect that the HDD is failing. You can check in the BIOS if the HDD is still showing there.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @mamba,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result.