XB273K GP Does Not Wake Up

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STOPchris
STOPchris Member Posts: 99 Fixer WiFi Icon
I have an XB273K GP. If I use two DP cables to get 144Hz, the monitor will not wake up from sleep mode, it never has. So, I am forced to manually turn off the monitor. Problem is, that no longer works either. I get the same issue if I manually turn off the monitor, the monitor never comes back to Windows and I have to hard restart my computer. What gives? This monitor has been a problem ever since I bought it. Makes me NOT want to buy from Acer anymore.

Answers

  • STOPchris
    STOPchris Member Posts: 99 Fixer WiFi Icon
    edited January 2022
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    This forum and Acer support are the worst that I have experienced. For anyone that comes around wondering how to fix this, there is a new setting in Windows 11 that you have to turn off. I am guessing that the latest builds of Windows 10 enabled this setting without the option to disable it. Turn off "remember window locations based on monitor connection".

  • STOPchris
    STOPchris Member Posts: 99 Fixer WiFi Icon
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    Never mind, it turns out the above fix did not really work. Same problem today.
  • billsey
    billsey ACE Posts: 32,304 Trailblazer
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    You are only going to get answers suggested here if other users have run into the same issue. Acer support is separate from the community forum. What GPU are you using? Does it have any setting for sleep mode on the DP ports? There are different levels of sleep, and the deeper ones do disconnect the monitor completely...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • STOPchris
    STOPchris Member Posts: 99 Fixer WiFi Icon
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    billsey said:
    You are only going to get answers suggested here if other users have run into the same issue. Acer support is separate from the community forum. What GPU are you using? Does it have any setting for sleep mode on the DP ports? There are different levels of sleep, and the deeper ones do disconnect the monitor completely...
    EVGA 3090 FTW. I haven't found any settings for the DP in the Nvidia drivers. The monitor does not have any settings to adjust for deep sleep.