Why some of my Nitro 5 Numberpad Keys not Working? - AN515-57-723G

Middleland
Middleland Member Posts: 2 New User
edited December 2021 in Nitro Gaming
Hi, just got my new Acer Nitro 5, MFG Date: 20 May 2020.
Some of my number pad keys don't work. How can I fix it? 
All the numberpad keys works, less the following: *, -, 7 and 8.

Is it a hardware issue? Can i maybe download and use updated firmware or something?
My Model Number: AN515-57-723G  

​//Edited the content to add model name.   ​

Answers

  • Middleland
    Middleland Member Posts: 2 New User
    Hi, just got my new Acer Nitro 5, MFG Date: 20 May 2020.
    Some of my number pad keys don't work. How can I fix it? 
    All the numberpad keys works, less the following: *, -, 7 and 8.

    Is it a hardware issue? Can i maybe download and use updated firmware or something?
    My Model Number: AN515-57-723G  
    Sorry, Model Number: N20C1
                           Make: AN515-57-723G
                     MFG Date: 20 May 2021
    Numberpad not working is the group numbers on the right. 
    Main Keyboard numbers at the "qwerty" side works. 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Middleland,

    Did you turn ON the number lock key.