USB Microphone not working with Acer Nitro 5 Laptop

vsood004
vsood004 Member Posts: 5 New User
edited December 2021 in Nitro Gaming
Hi

I recently bought Acer Nitro 5 (i7 processor) laptop. The issue that I am facing is that when I am trying to plugin USB microphone, it is sounding distorted. 

The Microhone works though both USB and Type C port but the issue remains the same. 

The microphone is detected properly but it is sounding distorted. I even contacted technical service centre and they did a lot of checks but they were not able to find a solution. 

The same microphone (Audio Technica 2100x) is working perfectly in ASUS laptop, Dell Laptop and Acer Spin 3 model. 

I am attaching a clip of the exact issue here. 


Can you please help me?


thanks!

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,431 Pathfinder
    @vsood004 try to update the chipset driver, audio driver from Acer support page.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!